Privacy Policy & Terms of Service

Types of Information We Collect

Zoof collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Zoof’s purpose in collecting non-personally identifying information is to better understand how Zoof’s visitors use its website. From time to time, Zoof may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.


Zoof also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Zoof only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.


Certain visitors to Zoof’s Website choose to interact with Zoof in ways that require Zoof to gather personally-identifying information. The amount and type of information that Zoof gathers depends on the nature of the interaction. Those whom engage in transactions with Zoof are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Zoof collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Zoof. Zoof does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Protection of Personal Information

Zoof discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Zoof’s behalf or to provide services available at Zoof’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Zoof’s websites, you consent to the transfer of such information to them. Zoof will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Zoof discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Zoof believes in good faith that disclosure is reasonably necessary to protect the property or rights of Zoof, third parties or the public at large. If you are a registered user of a Zoof website and have supplied your email address, Zoof may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Zoof and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Zoof takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Zoof uses cookies to help Zoof identify and track visitors, their usage of Zoof website, and their website access preferences. Zoof visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Zoof’s websites, with the drawback that certain features of Zoof’s websites may not function properly without the aid of cookies.

Accessing Your Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at app.zoof.com. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

Privacy Policy Changes

Zoof may change its Privacy Policy from time to time, and in Zoof’s sole discretion. Zoof encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Fair Use Policy

The Fair Use Policy ("FUP") applies to the use of any tool, product or service offered by Zoof, whether it's provided directly or indirectly through anothe party to you. The FUP protects the interests of Zoof's clients and their customers, as well as Zoof's goodwill and reputation. By using our website, tools, products or services you agree with the provisions of this FUP.


Fair use includes the responsible use of all tools, products and services. Unusually high data, traffic, requests, products or keywords tracked which are outside the norm are considered unfair and can lead to measures as outlined below.


Zoof reserves the right, by comparing the data, traffic, requests, products or keywords tracked use of clients, to ascertain, in its own judgement, if the usage of data, traffic, requests, products or keywords tracked is outside the norm and take measures as outlines below.


The measures Zoof may take as a result of unfair usage of its resources may include any of the following, at Zoof's discretion: account cancelation and immediate termination of the services provided by Zoof, as well as immediate termination of access to Zoof's platform; offering the user the option to pay for an additional monthly subscription to cover the costs on the base of fair use.


The FUP is subject to change and updated regularly.

Account Cancellation

If you would like to cancel your account, subscription or free trial you may do so by sending an email to support@zoof.com. Please allow 2 working days for the cancellation to be processed. You will receive a reply to your email confirming the cancellation.

Contact Us

If you have any questions or comments we may be reached at support@zoof.com.